Terms, Conditions
& Privacy Policy

These Terms and Conditions govern the mutual rights and obligations arising in connection with or pursuant to a purchase contract concluded between Šimon Husák, a sole trader (OSVC), having its registered office at Mostek 120, 544 75, Mostek, Czech Republic, Identification Number (ICO): 24859648, registered in the Trade Register, email address: info@lomto.eu as the seller, and a consumer as the buyer, through the online store operated at https://lomto.eu. The legal relations not expressly defined herein are governed by the laws of the Czech Republic, primarily Act No. 89/2012 Coll., the Civil Code, and Act No. 634/1992 Coll., on Consumer Protection, conforming to EU directives including the Consumer Rights Directive 2011/83/EU, the E-Commerce Directive 2000/31/EC, Directive 2019/771 on the sale of goods, and the Omnibus Directive 2019/2161.

The online store operates on a dropshipping logistics model. The seller accepts the order, concludes the purchase contract with the buyer, and processes the payment. The physical goods are subsequently sourced from and dispatched directly to the buyer by third-party suppliers. Despite this logistical arrangement, the contractual relationship exists solely between the buyer and the seller. The seller remains fully and exclusively legally responsible towards the buyer for the delivery of the goods, conformity of the goods with the contract, handling of consumer withdrawals, and warranty claims.

The presentation of goods on the website is of an informative nature and does not constitute a legally binding offer to conclude a contract under Section 1732(2) of the Civil Code. The buyer creates an order by filling out the order form on the website, which includes providing delivery and payment details. Before submitting the binding order, the buyer is allowed to check, modify, and correct the input data. The purchase contract is officially concluded at the moment the seller sends the order confirmation to the buyer via the provided email address.

All prices of goods displayed on the website are final and include all related statutory fees. If the seller is a VAT payer, the prices include the applicable statutory Value Added Tax. Any delivery costs are stated separately during the checkout process before the order is finalized. The buyer may pay the purchase price and delivery costs via online payment card or standard payment gateways integrated into the website. The seller requires the full settlement of the order value prior to the dispatch of the goods.

Due to the dropshipping nature of the business, goods are shipped directly from the seller's third-party suppliers or logistics partners to the buyer's designated address across the European Union. Delivery times stated on the website are estimated based on supplier logistics. The seller is liable for ensuring the delivery is made without undue delay, no later than 60 days from the conclusion of the contract unless a longer delivery time was explicitly agreed upon. The risk of damage or loss of the goods transfers to the buyer upon physical receipt of the goods by the buyer or a third party designated by the buyer.

A buyer who is a consumer has the right to withdraw from the contract without giving any reason within a cooling-off period of 14 days from the day of physical receipt of the goods. To exercise this right, the buyer must inform the seller via an unambiguous statement sent to info@lomto.eu. The buyer must return the goods to Mostek 120, 544 75, Mostek, Czech Republic without undue delay and no later than 14 days from the date of withdrawal. The direct cost of returning the goods is borne entirely by the buyer. The seller shall refund all payments received from the buyer, including standard delivery costs, within 14 days of receiving the returned goods or verifiable proof of their return shipment.

The seller is liable to the buyer that the goods are free from defects upon receipt. The buyer may assert rights from defective performance within 24 months from the receipt of the physical goods. In the event of a defect, the buyer has the right to demand repair, replacement, a reasonable discount, or to withdraw from the contract if the defect constitutes a material breach. Complaints must be submitted in writing to info@lomto.eu or sent physically to Mostek 120, 544 75, Mostek, Czech Republic. The seller will issue a written confirmation of the complaint and will process and resolve the complaint, including the rectification of the defect, within 30 days of its receipt.

The seller is not liable for delays or failures in performance resulting from acts beyond their reasonable control, including but not limited to severe natural disasters, systemic customs delays, or major global logistical disruptions, provided the buyer is promptly informed of such delays. Liability for damages is limited to the extent permitted by mandatory consumer protection laws.

All content displayed on the website, including product descriptions, photographs, code, and logos, is the intellectual property of the seller, their suppliers, or licensors and is protected by applicable copyright and trademark laws.

These terms and the underlying purchase contract are governed by the laws of the Czech Republic. This choice of law does not deprive the consumer of the protection afforded by provisions that cannot be derogated from by agreement under the law of the consumer's habitual residence within the EU. In the event of a consumer dispute, the buyer may contact the Czech Trade Inspection Authority at www.coi.cz for out-of-court resolution. Consumers may also utilize the EU Online Dispute Resolution platform available at http://ec.europa.eu/consumers/odr.

If any provision of these Terms and Conditions is or becomes invalid or legally ineffective, it shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity of one provision shall not affect the validity of the remaining provisions. These Terms and Conditions take effect on 20.03.2026.

The controller of your personal data is Šimon Husák, a sole trader (OSVC), with its registered office at Mostek 120, 544 75, Mostek, Czech Republic, Identification Number (ICO): 24859648, email address: info@lomto.eu. We process personal data in strict accordance with Regulation (EU) 2016/679, the General Data Protection Regulation, and the Czech Act on Personal Data Processing.

We process personal data that you provide to us directly when placing an order, browsing our website, communicating with customer support, or submitting a product review. This includes your name and surname, billing and shipping address, email address, phone number, IP address, order history, review content, review rating, optional review photos, and data collected through technical cookies and analytics tools.

Your data is processed primarily for the purpose of concluding and fulfilling the purchase contract under Article 6(1)(b) of the GDPR. This includes order processing, payment verification, and organizing cross-border delivery through our dropshipping partners. We also process data to fulfill our legal obligations under Article 6(1)(c) of the GDPR, such as statutory tax and accounting record-keeping. Processing based on our legitimate interest under Article 6(1)(f) of the GDPR includes fraud prevention, network security, establishing or defending legal claims, and publishing verified customer reviews connected to completed purchases. If you submit a product review, your submitted name is published together with the review so other customers can identify it as a customer testimonial. Review texts may also be automatically scanned to detect prohibited links and slurs or other abusive language before they are accepted or displayed. Where we use non-essential tracking technologies or analytics, we process this data solely on the basis of your explicit, freely given consent under Article 6(1)(a) of the GDPR.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Data strictly related to the purchase contract is kept for the duration of the contract and subsequently for the statutory warranty and claim periods, generally up to 3 years. Accounting and tax documents containing personal data are archived for 10 years as mandated by Czech tax legislation.

To fulfill your order within our dropshipping model, we must share strictly necessary fulfillment data, such as your name, delivery address, and phone number, with our third-party suppliers and logistics partners. We also utilize external processors for secure payment gateways, website hosting, and analytics. If any of our suppliers or processors are located outside the European Economic Area, we ensure that adequate legal safeguards are in place, specifically relying on Standard Contractual Clauses approved by the European Commission, to guarantee the ongoing protection of your personal rights.

We have implemented robust technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. This includes encrypted communication protocols, secure hosting environments, and access control policies.

Our website utilizes cookies to ensure core functionality, remember your cart, and analyze user behavior. Essential cookies are deployed automatically. Analytical and marketing cookies are only activated if you grant consent via our cookie management interface. You can withdraw this consent or modify your preferences at any time through your browser settings or our site footer.

You possess the right to request access to your personal data, its rectification, or its complete erasure. You also hold the right to restrict processing, the right to data portability, and the right to object to processing based on our legitimate interests. If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact the data controller at info@lomto.eu.

If you believe that your data protection rights have been violated during our processing activities, you have the right to lodge a formal complaint with the relevant supervisory authority. In the Czech Republic, this authority is the Office for Personal Data Protection, located at Pplk. Sochora 27, 170 00 Prague 7, website: www.uoou.cz.